Soft Skills

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Course content

  • Customer Satisfaction
  • Assessment
  • Certificate
  • Unit 1: Building Me A Brand
  • Unit 2: Effective Leaders
  • Unit 3: Leadership Qualities
  • Unit 4: Mentoring
  • Assessment
  • Certificate
  • Sales: Your Key To Greatness
  • Assessment
  • Certificate
  • General
    Introduction
  • Unit 1: What Is Negotiation?
  • Unit 2: Why We Negotiate?
  • Unit 3: Opportunities To Negotiate
  • Unit 4: Negotiation Fears And Barriers
    Unit 5: Negotiation Attitudes
  • Unit 6: Negotiation – The Give/get Principle
  • Unit 7: Variables/elements In Negotiation
  • Unit 8: Characteristics Of A Successful Negotiator
  • Unit 9: Planning For Negotiation
  • Unit 10: Six Steps In Negotiation
  • Unit 11: Negotiation Strategies And Tactics
  • Unit 12: The Power Factor
  • Unit 13: Critical Mistakes To Avoid While Negotiating
  • Unit 14: Summary
  • Unit 15: Ten Pillars Of Negotiation
  • Assessment
  • Certificate
  • General
  • Unit 1: Introduction
  • Unit 2: Awareness Of Real And Imagined Stress
  • Unit 3: Controlling Stress
  • Unit 4: Categories Of Stress
  • Unit 5: Categories Of Emotional Stress
  • Unit 6: Power Of Perceptions
  • Unit 7: Escape Routes
  • Unit 8: Managing Mental Wellness
  • Assessment
  • Certificate
  • General
  • Introduction
  • Unit 1: Time-wasting Factors
  • Unit 2: Circles Of Concern And Influence
  • Unit 3: Time Management Control Factors
  • Unit 4: Power Thoughts
  • Unit 5: The Power Of Focus
  • Unit 6: Power Skills
  • Assessment
  • Certificate
  • Unit 1: What Is Public Speaking?
  • Unit 2: Stage Fright
  • Unit 3: Preparing Your Presentation
  • Unit 4: Presenting Your Talk
  • Unit 5: After The Presentation
  • Unit 6: Overview
  • Examination
  • Certificate
  • Unit 1: Introduction
  • Unit 2: Levels Of Bbbee
  • Unit 3: Verification And Accreditation
  • Unit 4: Ethics And Legal Considerations In Bbbee
  • Unit 5: Bbbee Compliance And Scorecards
  • Unit 6: Yes Initiative
  • Examination
  • Certificate