Leadership
Course content
Unit 1: Explain The Role Of A Team Leader In An Organisation
Unit 2: Explain The Purpose Of The Team
Unit 3: Contract With The Team Members To Obtain Commitment To Achieve Organisational Standards
Unit 4: Implement, Monitor And Evaluate Performance Against Team Objectives And Organisational Standards
Examination
Certificate
Unit 1: Explain The Concept Of Ethics In Relation To The ‘moral Compass’
Unit 2: Describe The Role Of A Code Of Conduct In A Work Environment According To Ethical Principles
Unit 3: Uphold The Code Of Conduct Within The Work Team
Examination
Certificate
Introduction
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Unit 1: The Concept Of Supervisory Leadership
Unit 2: Leadership And Management
Unit 3: Leadership Theories
Assessment
Certificate
Introduction
Unit 1: Introduction To Emotional Intelligence
Unit 2: The Role Of Emotional Intelligence In Interpersonal Relationships In Life And Work Situations
Unit 3: The Impact Of Emotional Intelligence On Life And Work Interactions
Unit 4: Evaluation Of Own Level Of Emotional Intelligence In Order To Determine Development Areas
Examination
Certificate
Introduction
Unit 1: Conducting A Training Needs Analysis
Unit 2: Recording Results Of Training Needs Analysis
Unit 3: Compiling A Personal People Development Plan
Unit 4: Implementation Of The People Development Plan
Assessment
Certificate
Introduction
Unit 1: Networking In The Workplace
Unit 2: Establishing Constructive Relationship With Managers
Unit 3: Managing Conflicts In A Unit
Unit 4: Teamwork
Assessment
Certificate
Final Exam – Leadership (I1)
