Leadership
Course content
- Introduction
- Unit 1: The Main Sources Of Conflict
- Unit 2: Appropriate Techniques In Conflict Management
- Unit 3: The Appropriate Action Plan And Strategies To Manage Conflict
- Unit 4: The Attributes Of An Effective Conflict Manager
- Assessment
- Certificate
- Introduction
- Unit 1: Introduction To Communication
- Unit 2: Meetings
- Unit 3: Report Writing
- Unit 4: Oral Presentations
- Assessment
- Certificate
- Introduction
Collapse All - Unit 1: Formulation Of Performance Standards And Monitoring Systems
- Unit 2: Preparing For A Performance Review Meeting
- Unit 3: Conducting A Performance Review
- Interview
- Assessment
- Introduction
- Unit 1: Ethics, Values And Culture
- Unit 2: Understanding Ethics, Values & Culture
- Unit 3: Principles Of Corporate Ethics
- Unit 4: Recommendations For Strengthening Organisational Values, Code Of Conduct And Ethics
- Assessment
- Certificate
- Introduction
Expand All - Unit 1: Assessing A Unit For Innovation Opportunities
- Unit 2: Understanding The Concept Of Creativity
- Unit 3: Developing A Plan For Creating An Environment Conducive To Innovation
- Unit 4: Creative Thinking Process
- Assessment
- Certificate
- Introduction
- Unit 1: Planning And Preparing For Recruitment And Selection
- Unit 2: Recruiting Applicants
- Unit 3: Selecting Staff
- Assessment
- Certificate
- Introduction
- Unit 1: Recognising Team Member Performance
- Unit 2: Encouragement Of Participation In Decision-making
- Unit 3: Delegation Of Tasks
- Unit 4: Reviewing Decisions And Performance Of Delegated Tasks
- Assessment
- Certificate
- Introduction
- Unit 1: Introduction To Emotional Intelligence
- Unit 2: The Role Of Emotional Intelligence In Interpersonal Relationships In Life And Work Situations
- Unit 3: The Impact Of Emotional Intelligence On Life And Work Interactions
- Unit 4: Evaluation Of Own Level Of Emotional Intelligence In Order To Determine Development Areas
- Examination
Certificate
- Introduction
- Unit 1: Status Of The Learning Culture Within An Organisation
- Unit 2: Strategies For The Promotion Of A Learning Culture
- Unit 3: Strategies To Promote A Learning Culture
- Assessment
- Certificate
- Introduction
Expand All - Unit 1: Conducting A Training Needs Analysis
- Unit 2: Recording Results Of Training Needs Analysis
- Unit 3: Compiling A Personal People Development Plan
- Unit 4: Implementation Of The People Development Plan
- Assessment
- Certificate
- Introduction
- Unit 1: Selecting A First-line Manager
- Unit 2: Planning The Coaching Process
- Unit 3: The Coaching Process
- Unit 4: Monitor And Measure Results Of Coaching Sessions
- Assessment
- Certificate
- Introduction
- Unit 1: Selecting A First-line Manager
- Unit 2: Planning The Coaching Process
- Unit 3: The Coaching Process
- Unit 4: Monitor And Measure Results Of Coaching Sessions
- Assessment
- Certificate
- Introduction
- Unit 1: The Theory Of Teams And Its Role In Workplace
- Unit 2: Theory Of Teams And Team Dynamics
- Unit 3: Team Building
- Unit 4: Team Leadership
- Unit 5: Evaluating Team Effectiveness
- Assessment
- Certificate
- Introduction
- Unit 1: The Concept Of Change
- Unit 2: Determining The Need For Change In A Unit
- Unit 3: Models For Implementing Change
- Unit 4: Implementing The Change Process
- Assessment
- Certificate
- Introduction
- Unit 1: Networking In The Workplace
- Unit 2: Establishing Constructive Relationship With Managers
- Unit 3: Managing Conflicts In A Unit
- Unit 4: Teamwork
- Assessment
- Certificate
- Introduction
- Unit 1: Networking In The Workplace
- Unit 2: Establishing Constructive Relationship With Managers
- Unit 3: Managing Conflicts In A Unit
- Unit 4: Teamwork
- Assessment
- Certificate
- Introduction
- Unit 1: The Concept Of Supervisory Leadership
- Unit 2: Leadership And Management
- Unit 3: Leadership Theories
- Assessment
- Certificate
- Introduction
- Unit 1: Understanding Risk
- Unit 2: Risk Identification And Assessment
- Unit 3: Developing Contingency Plans
- Unit 4: Testing And Revising Contingency Plans
- Assessment
- Certificate
- Introduction
- Unit 1: Concepts And Components Of Knowledge Management
- Unit 2: Knowledge Management Assessment
- Unit 3: Developing A Knowledge Management Implementation Plan
- Assessment
- Certificate
- Introduction
- Unit 1: Factors Influencing Branding
- Unit 2: Brand Familiarity
- Assessment
- Certificate
- Introduction
- Unit 1: Application Of Critical And Analytical Skills In Analysing An Issue
- Unit 2: Stakeholder Engagement In Problem Analysis
- Unit 3: Selecting Feasible Solutions
- Unit 4: Formulate And Communicate The Decision
- Assessment
- Certificate
- Introduction
- Unit 1: Collecting And Organising Data Using Mathematical Techniques
- Unit 2: Calculating And Representing Data
- Unit 3: Mathematical Analysis To Indicating Economic Relationships
- Assessment
- Certificate
- Introduction
- Unit 1: What Is Finance?
- Unit 2: The Basic Elements Of An Income Statement
- Unit 3: Basic Elements Of A Balance Sheet
- Unit 4: Compile A Personal Asset And Liability Statement
- Unit 5: Making Financial Decisions Using Financial Statements
- Unit 6: The Accounting Cycle
- Unit 7: Management Reports And Month-ends
- Assessment
- Certificate
- Introduction
- Unit 1: Developing An Operational Strategy For A Unit
- Unit 2: Developing An Operational Plan For A Unit
- Unit 3: Implementing An Operational Plan In A Unit
- Unit 4: Monitoring, Measuring And Evaluating The Achievement Of Goals And Objectives
- Assessment
- Certificate
- Introduction
- Unit 1: Select A Work-based Project For A Unit
- Unit 2: Project Scope
- Unit 3: Developing A Project Plan
- Unit 4: Developing Tools To Measure Key Performance Parameters
- Unit 5: Implementing And Evaluating Project Progress
- Assessment
- Certificate